Bizztalent is looking for an enthusiastic 1st line support engineer

Hi! We are Bizztalent — and we believe in the power of IT-consultancy. But before we put you, our consultant, to work, it is important that you feel comfortable and at ease first. That’s why we always focus on wellbeing — so you can excel in your job, wherever you are. 

Are you a real go-getter with a love for IT — and do you want to use this skill to help others? Well, then a job at Bizztalent might be the perfect fit for you. Will you be our newest 1st line support engineer? We’ll start by telling you a bit more about the job… 

What are you going to do?

Your job consists of three major components, which will be divided equally. All three components are evenly important and will take up an equal amount of time.

  1. End user support: you are the go-to person for questions or problems — and are quick to provide answers and solutions.
  2. You also take on the role of SPOC: you are the point of reference and you communicate professionally and clearly about the issues you are working on.
  3. Ticket handling: you are responsible for tickets that come in and you solve them in a timely and motivated manner.

Who are we looking for?

With a bit of luck? You, of course! That is, if you meet the following characteristics:

  • Working independently is not a problem: after all, you will be working for several customers.
  • You are easy-going and communicative: you interact with many users and they should all feel at ease with you.
  • You are flexible in terms of transport and travel time. Even so, we make sure that you are never longer than one hour away from work.
  • You love your job and are eager to learn more: you investigate new technologies with unbridled curiosity — and collecting certificates is like a hobby to you.
  • Customer focus is a must: after all, your job is to make them feel as comfortable as possible.
  • You are immune to stress: deadlines are no problem and a little pressure gives you a rush of adrenaline!

Sounds amazing?

Let’s talk about skills

We expect our new 1st line support engineer to have a number of skills that they can put to use immediately. Among those skills we expect:

  • The necessary hardware knowledge (laptop, desktop, printer, …)
  • You know your way around Active Directory.
  • Windows 7 to 10 have no secrets for you.
  • You know and understand Exchange 2012 – 2016.
  • You can work with a basic network infrastructure (DHCP, DNS, TCP/IP).
  • You have basic knowledge of SCCM.
  • You have theoretical knowledge of ITIL.
  • You have a good knowledge of Dutch and English — and a decent knowledge of French.

What do we offer in return?

Not that unimportant, of course. Because someone with that many skills to offer, needs to be adequately compensated for putting them to use. Discover what we have to offer…

  • The opportunity to carry out various challenging projects in varied environments — and thereby gain an amazing database of knowledge and experience.
  • Personal support when needed.
  • A tailor-made training plan with the possibility to obtain certificates.
  • A bunch of interesting extra-legal benefits such as meal vouchers, hospitalisation insurance, net allowances, ADV days, a company car, etc.
  • A competitive salary.
  • Fun team buildings.

Sounds amazing?